Frequently asked questions.
Appointments
We highly recommend you book in advance for all your future appointments. Walk-ins are also welcomed though there may be a wait, leave your number with us and we will call you once one of our technicians are ready to pamper you! Please note that we require deposits for Eyelash appointments, we will be in touch with you when you book!
Do we fix broken nails?
Yes we do, if the set was completed by The Artistry Sydney, we will repair any nail damages within 24 hours of your appointment free of charge.
How do I book a specific artist?
In your message, make a note of your preferred Artist’s name
Do you use sterile instruments?
Yes, all of our metal implements such as cuticle nippers, nail clippers, cuticle pushers and tweezers are washed, placed in hospital grade disinfectants then are placed in sterile bags which then go into an autoclave machine which sterilises all metal instruments. All surfaces are sterilised, tables, chairs and tools are cleaned after every client.
Can I book with a friend/family at the same time?
Make it a date girl! Send us your preferred date and time and we will book you in to get pampered together! Please make sure you book in advance to ensure we have available slots for your girl gang!
Do you hold pamper sessions (Parties/Pre-wedding pamper)?
Pop a bottle of Champagne! Yes we do! Send us a message on 0424 839 760 for our pamper packages.